Contractual Biding Agreement

By using www.entout.co.uk you agree and acknowledge that you have read and understand our Terms and Conditions of Use and agree to be bound by all of them.  The policy may be amended or supplemented from time to time by ENTOUT.

Prices

The prices shown are inclusive of any value added tax or sales tax. Due to circumstances beyond our control, prices may have to be altered up or down, including any alterations to the rate of value added tax or sales tax. The current price will be shown when you place your order. All prices shown are cash prices in pounds sterling.

Customisation order 

Part of our commitment is to bring you fantastic service at an affordable price; creating Aso-ebi / Aso-oke to your specifications, with adequate notice for a special event/ occasion. Please do not hesitate to contact us on +447845948441 to discuss your ideas and we’ll provide you with a quote.

Confirmation of Entout Order

Our delivery charges will be confirmed once you have selected your order and delivery address. We will send you confirmation and invoice email once your order is received. Incase you did not received a confirmation / invoice email, this could mean the email address entered incorrectly, should you not receive confirmation of your order within 6 hours please do contact us by email: [email protected]  or by phone +447845948441.  Likewise, we will notify you via telephone contact as soon as possible. We appreciate if you do not attempt to submit the order again to avoid placing duplicate orders.

Colour Reproduction

Entout take great care with the colours used in the collections. The limitations of colour reproduction and the individual colour settings of your screen may mean a slight variation. Every reasonable care has been taken to ensure that the descriptions are accurate. However, specifications may change.

Privacy Notice

Entout respects customers’ privacy therefore we do not share personal information or revealed email content with 3rd parties.
Information collected are solely to assist us in conducting our business, providing and marketing our services and meeting legal obligations.

Entout do not store your credit or debit card in our system nor do we share customer details with any 3rd parties, during your transaction you are automated securely transfer to your financial institution where you will be asked to provide your credit / debit card details each time you place an order with us to protect your financial information.

Shipping and Returns

Delivery Times

Entout are able to guaranteed delivery date of Monday to Friday and time to be between 9am and 6pm; unfortunate we cannot guarantee any specific timed deliveries on this day, unless we have agree to specific time with the customer or recipient at the time of ordering. 

Delivery coverage and International delivery

We can deliver the majority of our products, to most countries around the world. Please check the ‘Delivery Options’ section on individual product pages.

£5.99 FLAT RATE SHIPPING applies to delivery within UK 

We can’t list every area we cover and delivery costs will vary based on distance outside our regions. Any requests for a delivery redirection will incur additional delivery charges. Please contact us on +447845948441 or email us: [email protected] 

Incorrect Address

Please ensure you give correct details and delivery address at the time of ordering; please enter as much information as possible. Entout allocate space for you to enter any special delivery instructions and if you encounter difficulty or you need assistance with your order.

Please do not hesitate to contact our team members on +447845948441 or email [email protected]  Unfortunately, Entout is not responsible if an incorrect address is supplied. Incase we are sent an incorrect address; an additional delivery charge will apply for our driver to redirect the delivery to an alternative address. Unless we receive the information before goods dispatched to courier.

Alternatively your goods can be arranged for picked up in our office at Unit 52b, Barkston House, Leeds, LS11 9RT.

Cancellation / Returns Policy

Under Consumer Regulations you have the right to cancel your order as long as you do so no later than 14 days after the day on which you receive the goods or service. Please be aware that your right to cancel does not apply to certain goods that we sell, for example, items specifically made to your order, pierced jewellery (For hygiene reasons).  You must inform us of your wish to cancel in writing either by letter, email or call +447845948441 within a period of 14 days beginning on the day after the day you receive your goods. You must take reasonable care of the goods and not use them. You should return goods to us in their original packaging within 14 days of informing us of your wish to cancel. If you return goods to us, we will not be responsible for any loss or damage to them during transit and we recommend that you use a recorded or secure delivery method. We cannot accept substitute or alternative items by way of returns nor are we able to send them back to you, so please look closely at the items you return to us. If you return or attempt to return substitute or alternative items you will still be responsible for paying for the original item purchased.

Copyright and Trademark

At ENTOUT we reserve all of our rights in the Licensed materials and of our other proprietary.  All content included on our website, such as text, illustrations, images, logos, graphics, photographs; to includes digital downloads, data compilations, and software are all property of ENTOUT and are protected by copyright, trademark and other laws in the United Kingdom and other jurisdictions.

Our contact address:

ENTOUT
Unit 52b Barkston House 
Leeds 
West Yorkshire
LS11 9RT 
United Kingdom.

Barkston House is less than 2 mile of the Leeds City Centre and adjacent to the inner ring road.

Telephone: 0775 402 3388
Email: [email protected]
www.entout.co.uk